AugenGENERAL – Services for General Business Sectors
AugenGENERAL services are for you if you are looking for a technology partner to take care of your software development and related activities. These services are grouped into the 3 categories below:
CONSULTING SERVICES
1. AugenREVIEW
Reviewing the technical dimensions of your software applications/databases and web portals; reviewing how well your software applications/databases and web portals meet your organisation’s business requirements.
2. AugenSTRAT
Developing/mapping technology strategies from your business needs/opportunities, and planning/guiding/overseeing the implementation of those strategies.
3. AugenMANAGE
Managing your business & technology requirements, software application/database and web portal projects, resources, risks and other IT activities.
4. AugenBA
Defining & capturing your business needs and translating them into technology requirements for your software application/database and web portal projects.
5. AugenSCOPE
Developing and documenting technical specifications, cost & time estimates, business priorities, scope and Statements of Work for your software application/database and web portal projects.
DEVELOPMENT SERVICES
6. AugenDESIGN
Designing & documenting the screen/page contents and layouts, data flows, access and navigational structures for your software applications and web portals.
7. AugenDEVELOP
Using programming tools to create/change/extend or add features to your software applications/databases and web portals.
8. AugenMOBILE
Using programming tools to create/change/extend or add features to your software applications/databases and web portals specifically for/on mobile devices.
9. AugenTEST
Testing the design, functionality, deployment, performance and usability of your software applications/databases and web portals.
10. AugenIMPLEMENT
Deploying software applications/databases and web portals in your business organisation.
AugenIMPLEMENT services apply to off-the-shelf technologies/solutions or software applications/databases and web portals that are developed for you by Augen.
For example, Augen currently implements 2 off-the-shelf technologies: Onyx (CRM/ERP) and Benecura (Community Healthcare & Disability Services).
11. AugenINTEGRATE
Creating/bridging the flow of data between your software applications/databases and web portals, in order to streamline process flows and functional interactions within your business or with your customers/suppliers, and also to reduce the complexity of your data administration.
12. AugenMIGRATE
Migrating your software applications/databases and web portals from one technology platform (often older and/or simpler) to another (often newer and/or more sophisticated), in order to maintain/extend their capability and longevity, and/or to align with your technology direction/needs/strategy.
For example, AugenMIGRATE services often involve moving a software application from Microsoft Access or Visual Basic or C++ to Microsoft VB.NET or ASP.NET or C#.NET.
13. AugenUPGRADE
Upgrading your software applications/databases and web portals from an older version of your technology platform to a newer (often latest) version, in order to maintain/extend their capability, longevity and supportability.
For example, AugenUPGRADE services often involve moving a software application from an older version to the latest version of the Microsoft .NET platform.
14. AugenDBBI
Specialist technical Database work and Business Intelligence (Data Mining & Reporting) work.
SUPPORT & OTHER SERVICES
15. AugenMAINTAIN
Maintaining, administering and tuning your software applications/databases and web portals on a regular/ongoing basis, in order to ensure and protect business continuity.
16. AugenSUPPORT
Providing application and technical support, for the applications/databases and web portals or functionality modules that Augen develops/maintains for you, to your Helpdesk and Technology teams.
17. AugenAUXILIARY
For activities that surround the core services that are provided by Augen, we make full use of our extensive network of business partners and associates.
Depending on the project situations and client relationships, we sometimes refer the work onto the appropriate third party providers and you can manage those relationships directly, or we subcontract the work to the external organisations and manage those relationships for you.
Contact us to find out how we can help you straight away.