AugenSOFT – Services for the Software Sector
AugenSOFT services are for you if you are one of the ICT businesses that provide Software Product / Software-as-a-Service offerings, and their Software-plus-Services ecosystems. These services are grouped into the 4 categories below:
CONSULTING SERVICES
1. AugenREVIEW
Reviewing both business and technical capabilities of your Software Product / Soft-ware-as-a-Service offering and your Software-plus-Services ecosystems.
2. AugenSTRAT
Developing strategies for your Software Product / Software-as-a-Service / Software-plus-Services business needs/opportunities, and planning/guiding/overseeing the implementation of those strategies.
3. AugenMANAGE
Managing your Software Product / Software-as-a-Service / Software-plus-Services business & technology requirements, software application/database and web portal projects, resources, risks and other IT activities.
4. AugenBA
Defining & capturing your market/customer/business needs, and translating them into technology requirements for their Software Product / Software-as-a-Service / Software-plus-Services projects.
5. AugenSCOPE
Developing and documenting technical specifications, cost & time estimates, business priorities, scope and Statements of Work for your Software Product / Software-as-a-Service / Software-plus-Services projects.
DEVELOPMENT SERVICES
6. AugenDESIGN
Designing & documenting the screen/page contents and layouts, data flows, access and navigational structures for your Software Product / Software-as-a-Service offerings or their component modules.
7. AugenDEVELOP
Using programming tools to create/change/extend or add features to your Software Product / Software-as-a-Service offerings or their component modules.
8. AugenMOBILE
Using programming tools to create/change/extend or add features to your Software Product / Software-as-a-Service offerings, or their component modules, specifically for/on mobile devices.
9. AugenTEST
Testing the design, functionality, deployment, performance and usability of your Software Product / Software-as-a-Service offerings or their component modules.
10. AugenIMPLEMENT
Deploying your Software Product / Software-as-a-Service offerings into customer sites, and setting them up for correct, effective and maximum utilisation.
AugenIMPLEMENT services apply to applications/databases and web portals that are developed/maintained for you by Augen, or those for which Augen is their implementation partner.
11. AugenINTEGRATE
Creating/bridging the flow of data between your Software Product / Software-as-a-Service offerings and software applications inside your customers’ organisations.
12. AugenMIGRATE
Migrating your Software Product / Software-as-a-Service offerings from one technology platform (often older and/or simpler) to another (often newer and/or more sophisticated), in order to maintain/extend their capability and longevity, and/or to align with your technology direction/needs/strategy.
For example, AugenMIGRATE services may involve converting software from Microsoft Access or Visual Basic over to Microsoft VB.NET or ASP.NET or C#.NET.
13. AugenUPGRADE
Upgrading your Software Product / Software-as-a-Service offerings from older versions of software technology platforms to newer (often latest) version(s), in order to maintain/extend their capability, longevity and supportability.
For example, AugenUPGRADE services often involve moving a software offering from an older version to the latest version of the Microsoft .NET platform.
14. AugenDBBI
Specialist technical Database and Business Intelligence (Data Mining & Reporting) work for your Software Product / Software-as-a-Service business and for your customers.
SUPPORT & OTHER SERVICES
15. AugenMAINTAIN
Maintaining, administering and tuning your software applications/databases and web portals on a regular/ongoing basis, for your Software Product / Software-as-a-Service business as well as for your customer sites, in order to ensure and protect business continuity.
16. AugenSUPPORT
Providing application and technical support, for the Software Product / Software-as-a-Service applications/databases and web portals or their functionality modules that Augen develops/maintains for you, to your own Customer Service and Solution Implementation teams as well as the Helpdesk and Technology teams at your customer sites.
17. AugenAUXILIARY
For activities that surround the core services provided by Augen, we make full use of our extensive network of business partners and associates.
Depending on the project situations and business relationships, we sometimes refer the work onto the appropriate third-party providers and you or your customers can manage those relationships directly, or we subcontract the work to the external organisations and manage those relationships for you or your customers.
ADVANTAGES & OPPORTUNITIES
18. AugenASIA
With Augen’s facilities and access to - and control of - human resources in Vietnam, we can offer your Software Product / Software-as-a-Service business the option to benefit from a unique combination of advantages, including scalability and expediency/speed-to-market for your offerings, some cost savings, and more importantly the regional capability to deliver and support your business offerings into many large and fast growing Asian markets.
Within very practicable distances and time zone differences from Ho Chi Minh City and Hanoi, Augen can operationally cover the main commercial, industrial and government centres in all ASEAN markets, as well as Taiwan, Hong Kong and more than half of China, including Shanghai. (See Area Map)
Contact us to find out how we can help you straight away.